Introduce

At Rosaleen Boutique Hotel, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make reservations, or stay at our hotel.

Information we collect

We may collect personal information such as:

• Full name, contact information (email, phone number, address).
• Booking and payment information.
• Customer preferences and special requests.
• Information is automatically collected via cookies or analytics tools (e.g., IP address, browser type, time of visit).

How we use information

• We will process and confirm your booking.
• Providing a personalized and comfortable stay experience.
• We will send you special offers, promotions, or updates (only with your consent).
• Improve services, facilities, and website performance.
• Comply with legal and administrative requirements.

Data Protection & Information Sharing

We employ rigorous security measures to protect your personal information from unauthorized access, misuse, or loss. Access to your data is limited to authorized employees and service partners. Your data may be shared with trusted third parties such as payment processors, booking platforms, or IT service providers—but only for purposes necessary to provide the service. We do not sell or share your information with anyone.

Your rights

You have the right to access, edit, or request the deletion of your personal data. Rosaleen Boutique Hotel may update this Policy from time to time, and the latest version will always be posted on the website.