{"id":1921,"date":"2026-05-12T00:54:39","date_gmt":"2026-05-11T17:54:39","guid":{"rendered":"https:\/\/rosaleenhotel.axia.vn\/?page_id=1921"},"modified":"2026-05-21T14:14:01","modified_gmt":"2026-05-21T07:14:01","slug":"dieu-khoan-dich-vu","status":"publish","type":"page","link":"https:\/\/rosaleenhotel.com\/fr\/dieu-khoan-dich-vu\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales d&#039;utilisation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1921\" class=\"elementor elementor-1921\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b1ab7f e-con-full e-flex e-con e-parent\" data-id=\"2b1ab7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-dcf95db e-flex e-con-boxed e-con e-child\" data-id=\"dcf95db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a7d52d e-flex e-con-boxed e-con e-parent\" data-id=\"7a7d52d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b527bcc elementor-widget elementor-widget-html\" data-id=\"b527bcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n    #rosaleen-terms {\n        font-family: inherit; color: inherit; line-height: 1.8; max-width: 900px; margin: 0 auto; padding: 20px 0;\n    }\n    #rosaleen-terms p { margin-bottom: 15px; text-align: justify; font-size: 15.5px; }\n    #rosaleen-terms .policy-title { font-family: \"Playfair Display\", Georgia, serif; font-size: 28px; color: #2c3e50; margin: 0 0 30px; padding-bottom: 15px; border-bottom: 1px solid #e8e4de; text-transform: uppercase; letter-spacing: 1px; }\n    #rosaleen-terms .policy-item { display: flex; align-items: flex-start; margin-bottom: 30px; }\n    #rosaleen-terms .policy-num { font-family: \"Playfair Display\", Georgia, serif; font-size: 24px; font-weight: bold; color: #a67c52; min-width: 45px; line-height: 1.2; padding-top: 2px; }\n    #rosaleen-terms .policy-content { flex: 1; }\n    #rosaleen-terms .policy-content h4 { font-family: inherit; font-size: 16px; color: #2c3e50; margin: 0 0 10px 0; text-transform: uppercase; letter-spacing: 0.5px; font-weight: 600; }\n    #rosaleen-terms .policy-list { list-style: none !important; padding: 0 0 0 15px !important; margin: 15px 0 !important; }\n    #rosaleen-terms .policy-list li { position: relative; padding-left: 20px; margin-bottom: 10px; font-size: 15.5px; }\n    #rosaleen-terms .policy-list li::before { content: '\u2666'; color: #a67c52; position: absolute; left: 0; font-size: 11px; top: 2px; }\n    #rosaleen-terms .contact-text { font-style: italic; color: #666; margin-top: 20px; padding: 15px; background: #fdfbf9; border-left: 3px solid #a67c52; }\n    @media (max-width: 768px) { #rosaleen-terms .policy-item { flex-direction: column; } #rosaleen-terms .policy-num { margin-bottom: 5px; font-size: 22px; } }\n<\/style>\n\n<div id=\"rosaleen-terms\">\n    <h2 class=\"policy-title\">Conditions g\u00e9n\u00e9rales<\/h2>\n    \n    <div class=\"policy-item\"><div class=\"policy-num\">1.<\/div><div class=\"policy-content\"><h4>Champ d&#039;application<\/h4><p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales s&#039;appliquent \u00e0 toutes les r\u00e9servations, tous les s\u00e9jours et tous les services connexes fournis par l&#039;h\u00f4tel Rosaleen Boutique aux clients via notre site web ou tout autre canal de r\u00e9servation.<\/p><\/div><\/div>\n\n    <div class=\"policy-item\"><div class=\"policy-num\">2.<\/div><div class=\"policy-content\"><h4>R\u00e9servation et confirmation<\/h4><p>Les r\u00e9servations ne sont consid\u00e9r\u00e9es comme confirm\u00e9es qu&#039;apr\u00e8s confirmation \u00e9crite ou \u00e9lectronique de l&#039;h\u00f4tel. Il incombe aux clients de fournir des informations personnelles exactes et d&#039;effectuer les paiements lors de la r\u00e9servation.<\/p><\/div><\/div>\n\n    <div class=\"policy-item\"><div class=\"policy-num\">3.<\/div><div class=\"policy-content\"><h4>Arriv\u00e9e et d\u00e9part<\/h4><p>L\u2019arriv\u00e9e anticip\u00e9e ou le d\u00e9part tardif peuvent \u00eatre organis\u00e9s sur demande et peuvent entra\u00eener des frais suppl\u00e9mentaires.<\/p><\/div><\/div>\n\n    <div class=\"policy-item\"><div class=\"policy-num\">4.<\/div><div class=\"policy-content\"><h4>Tarifs des chambres et modalit\u00e9s de paiement<\/h4><p>Tous les tarifs des chambres sont indiqu\u00e9s en VND et incluent les taxes applicables, sauf mention contraire. Le paiement peut \u00eatre effectu\u00e9 par carte de cr\u00e9dit, carte de d\u00e9bit ou tout autre moyen de paiement accept\u00e9. L\u2019h\u00f4tel se r\u00e9serve le droit de pr\u00e9lever des fonds sur la carte de paiement fournie, conform\u00e9ment aux conditions de la r\u00e9servation.<\/p><\/div><\/div>\n\n    <div class=\"policy-item\"><div class=\"policy-num\">5.<\/div><div class=\"policy-content\"><h4>Politique d&#039;annulation et de non-pr\u00e9sentation<\/h4><p>Les conditions d&#039;annulation peuvent varier selon le tarif de la chambre et le mode de r\u00e9servation. En cas de non-pr\u00e9sentation, des frais seront factur\u00e9s conform\u00e9ment \u00e0 la confirmation de r\u00e9servation.<\/p><\/div><\/div>\n\n    <div class=\"policy-item\"><div class=\"policy-num\">6.<\/div><div class=\"policy-content\"><h4>Responsabilit\u00e9s du client<\/h4><p>Les clients sont tenus de respecter les lieux, le personnel et les autres clients de l&#039;h\u00f4tel. Tout dommage caus\u00e9 intentionnellement ou par n\u00e9gligence sera factur\u00e9 au client. L&#039;h\u00f4tel se r\u00e9serve le droit de refuser l&#039;acc\u00e8s \u00e0 ses services ou de mettre fin au s\u00e9jour en cas de comportement inappropri\u00e9.<\/p><\/div><\/div>\n\n    <div class=\"policy-item\"><div class=\"policy-num\">7.<\/div><div class=\"policy-content\"><h4>Responsabilit\u00e9s de l&#039;h\u00f4tel<\/h4><p>L&#039;h\u00f4tel d\u00e9cline toute responsabilit\u00e9 en cas de perte, de vol ou de dommage aux effets personnels, sauf si sa faute est av\u00e9r\u00e9e. Il est conseill\u00e9 aux clients d&#039;utiliser le coffre-fort de leur chambre pour y d\u00e9poser leurs objets de valeur.<\/p><\/div><\/div>\n\n    <div class=\"policy-item\"><div class=\"policy-num\">8.<\/div><div class=\"policy-content\"><h4>Force majeure<\/h4><p>L\u2019h\u00f4tel ne saurait \u00eatre tenu responsable des retards ou de l\u2019inex\u00e9cution de ses obligations dus \u00e0 des \u00e9v\u00e9nements ind\u00e9pendants de sa volont\u00e9, notamment les catastrophes naturelles, les gr\u00e8ves ou les restrictions gouvernementales.<\/p><\/div><\/div>\n\n    <div class=\"policy-item\"><div class=\"policy-num\">9.<\/div><div class=\"policy-content\"><h4>Droit applicable et juridiction comp\u00e9tente<\/h4><p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales sont r\u00e9gies par le droit vietnamien. Tout litige relatif aux pr\u00e9sentes conditions sera soumis \u00e0 la comp\u00e9tence exclusive des tribunaux de la ville de Hu\u00e9.<\/p><div class=\"contact-text\">Pour plus d&#039;informations ou pour toute question, veuillez nous contacter par courriel\u00a0: <strong>info@rosaleenhotel.com<\/strong><\/div><\/div><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n Chung 1. Ph\u1ea1m vi \u00e1p d\u1ee5ng Nh\u1eefng \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n Chung n\u00e0y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c \u0111\u1eb7t ph\u00f2ng, l\u01b0u tr\u00fa v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 li\u00ean quan do Kh\u00e1ch s\u1ea1n Rosaleen Boutique cung c\u1ea5p cho kh\u00e1ch h\u00e0ng th\u00f4ng qua trang web c\u1ee7a ch\u00fang t\u00f4i ho\u1eb7c b\u1ea5t [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1921","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rosaleenhotel.com\/fr\/wp-json\/wp\/v2\/pages\/1921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosaleenhotel.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rosaleenhotel.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rosaleenhotel.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rosaleenhotel.com\/fr\/wp-json\/wp\/v2\/comments?post=1921"}],"version-history":[{"count":10,"href":"https:\/\/rosaleenhotel.com\/fr\/wp-json\/wp\/v2\/pages\/1921\/revisions"}],"predecessor-version":[{"id":2343,"href":"https:\/\/rosaleenhotel.com\/fr\/wp-json\/wp\/v2\/pages\/1921\/revisions\/2343"}],"wp:attachment":[{"href":"https:\/\/rosaleenhotel.com\/fr\/wp-json\/wp\/v2\/media?parent=1921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}